News Archive
Victory Ceremonies Schedule
Did you know that you will need a ticket to access the Victory (medal) Ceremonies at BC Place? The tickets are $15 and you can buy tickets from VANOC on November 7. To view the schedule of the Victory Ceremonies, please click here.
Last ticket sale from VANOC - November 7
The third and final phase of Olympic and Paralympic Winter Games tickets will go on sale to Canadian residents on Saturday, November 7 at 10:00 am (Pacific Time). What will be available? More than 100,000 tickets to Olympic events in city venues plus thousands of great seats to cheer on our Paralympic athletes in ice sledge hockey, alpine skiing and more! Visit vancouver2010.com/tickets for more information and conditions.
COC Family & Friends Orientation Sessions
Coming soon to a city near you – Canada Olympic Committee Family and Friends Orientation Sessions. Five sessions will be held in Montreal, Quebec City, Calgary, Vancouver and Toronto between October 14 – 26, 2009. Click here for information on the session closest to you and for RSVP details.
Homestay - Guest Application Form now available
The Canada Snowboard / Mulgrave Homestay program's information is now available. You can also apply for the program by submitting the Guest Application Form. Click here for more information.
Friends and Family website recently updated
You will now be able to find more information on Competitions and Events during the Vancouver 2010 Olympic Games. Click here for Competition Information. Click here for Events & Activities.
Phase 1 of ticket orders is closed
Thank you for ordering before the deadline which was August 15. You will be receiving an email during the week of August 24th which will confirm whether or not your order has been accepted. Credit cards will also be processed then. If you have not ordered tickets on time you can still place your order during Phase 2 which is taking place between August 16 and December 31st. Email confirmation will be sent anytime between that period. The remaining tickets will be sold during Phase 3 which will take place in January. During Phase 3 you will also be able to order tickets for other snowboarding events.
Canadian Olympic Committee
Family and Friends Vancouver 2010 Information Line
As part of the Canadian Olympic Committee’s on-going commitment to support Vancouver 2010 Olympic hopefuls, their family and friends, as well as our sport partners, we are pleased to announce the launch of the Family and Friends Vancouver 2010 Information Line. The FFO will be able to assist callers by answering questions and/or providing direction in areas including but not limited to:
• COC Family and Friends Program
• Canada Olympic House
• Information on the Olympic landscape
• Travel options
• Possible accommodations
• Games-Time Transportation
• Familiarization with Vancouver and/or Whistler
• Ticketing
• Media tips
If you have any Family and Friends-related questions regarding the Vancouver 2010 Olympic Winter Games or would like additional information on the COC’s Family and Friends Program, please don’t hesitate to contact us at:
Toll free: 1-888-865-3371
From Montreal, please dial: 514-875-9593
From Vancouver, please dial: 604-678-2556
Our hours of operation are 9:00 a.m. to 5:00 p.m. Eastern Standard Time Monday to Friday.
You may also contact us via e-mail at or
Petro-Canada Athlete Family Program
In 2010 Canada will send our greatest athletes to Vancouver. In 2010 Petro-Canada will host their greatest fans - their families.
With the 2010 Games taking place in our own backyard, there’s no better way to celebrate our Canadian athletes than by providing their families with the opportunity to share in the experience. Developed in conjunction with the Canadian Olympic and Paralympic Committees and the Vancouver Organizing Committee, the Petro-Canada Canadian Athlete Family Program will accommodate and host two immediate family members of all participating Canadian athletes competing at the 2010 Olympic and Paralympic Winter Games. This initiative will include accommodation for four nights (based on double occupancy), hotel meals (daily breakfast, food buffet and late night snack), ground transportation to and from events and most importantly, event tickets to watch their athlete compete.
The Canadian Athlete Family Program is part of Petro-Canada’s grassroots commitment to Canadian sports, with the aim of ensuring that athletes from across the country feel a sense of community support by having their families to cheer them on at the upcoming 2010 Games.
Q - How does the selection process for the Canadian Athlete Family Program work? What are the timelines?
A - Each National Sport Federation (NSF) has defined their selection criteria and process, including athlete eligibility, the qualification system and the selection timelines. The Petro-Canada team is working closely with each NSF and the Canadian Olympic Committee in order to
work through the logistics until your family member is selected.
Until then, the information below is meant to assist you with your questions.
If you would like more information about the Olympic selection process, contact your NSF. You can use this link to access the different websites for each sport:
http://www.olympic.ca/EN/organization/community/nsf.shtml
Q - How does the program work?
A – Two immediate family members for each Olympian competing for Canada in 2010 will have access to four nights and five days at the Listel Hotel in downtown Vancouver. During their stay, the two family members will be provided with tickets for the events in which their Olympian competes during this block of time. Ground transportation will be provided to and from the competition venue. Petro-Canada has secured vehicle accreditation to ensure we have access to Olympic transport lanes. The program will be broken down into four “waves” which will allow the parents of fifty athletes - from across many sports - the
opportunity to share in their Olympic experience together. Once your
participation in the program is completed, we will transport you to your next location (either the airport or, if you are staying in Vancouver, your next location of accommodation).
Q - How do we secure our spot in the program if we can’t confirm that family member is on the Olympic team until January?
A – Petro-Canada will work with each NSF and the Canadian Olympic Committee to establish the “waves” designated for each sport based on projected team size. We will work with the NSF to provide those dates that would be confirmed as that sports “wave” in the hotel which will allow you to plan your hotel accommodation/transportation/ticket
requirements around this timeframe. We will be asking parents to register online during the summer for the program. Once the Olympian’s names are confirmed, we will work quickly to confirm your spots.
Q - Is the program being run in Whistler too?
A – Petro-Canada has established one Canadian Athlete Family hotel location at the Listel Hotel. One of the goals of the program is to bring together families from different sports to create a sense of community and unique Games-time experience. Petro-Canada will ensure that the families of the athletes who are competing in Whistler will be there to experience the specified events.
The hotel is Vancouver is centrally located on Robson Street, and families will be able to explore the city and experience it’s many
Games-time attractions very comfortably. Information on the Listel
Hotel can be found at:
http://www.thelistelhotel.com/
1300 Robson St.
Vancouver, BC V6E 1C5
(604) 684-8461
Directions
Q - What is included in the Canadian Athlete and Family Program:
A -
- Four nights/five days accommodation for two family members
- Transportation to and from the Listel Hotel
- Two tickets to each event in which your family member competes
- in during the “wave” in which you are at the hotel
- Ground transportation to and from the venues for the days in
- which Petro-Canada provides you with tickets
- A commemorative high quality outfitting package (some of the
- items include a Canadian Athlete Family Program jacket, toque, scarf and gloves, a fleece, and venue bag)
- Breakfast and meals at the hotel
Q - What happens if my family member is not selected for an event during my stay at the hotel?
A – The Petro-Canada team will monitor these situations closely and will work with you and your NSF to ensure you see your loved one compete when they are selected. When this occurs, we will swap the tickets with the families of the athlete who is selected so that each family still has the access to the limited number of tickets that are included in the program.
Q - Will I be able to see my family member outside of the Olympic competition?
A - Each NSF and athlete will handle the opportunity to meet outside of competition in the manner which is best suited to them. Talking to your NSF and your athlete about these plans early on will guarantee the best
experience during the games. The Canadian Olympic Committee will
establish opportunities for parents and athletes to meet, including at Canada House. You can watch for details on the Canada House location at www.olympic.ca
Q - I have accommodation already. Can I just take part in select portions of the Canadian Athlete Family Program?
A – Petro-Canada is creating a program which will bring together approximately 200 families of Olympians who compete in many sports and who come from all regions of Canada. The Olympic Winter Games is one of the few unique opportunities for families. The more families participating in the program, the more holistic and rewarding the Canadian Athlete Family Program will be. 
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